Our Code of Conduct

 
  • Our Professionals are trusted advisors and we value that trust.
  • We are energetic, positive, excited and willing to go the extra mile.
    We treat our fellow associates and our clients the way we would want to be treated.
  • We greet everyone with a smile and offer to help when they come in or call our office.
  • We have integrity; we do the right thing even when no one else would know the difference.
  • Acknowledge a mistake and solve it immediately.
  • Clients are why we are here…treat them with “Tender Loving Care”.
  • The clients perception is our reality. If they think we blew it…we blew it!
  • We take the time to educate our clients.
  • To the client, I am the company.
  • We will be proud, but never satisfied
  • If it’s important to the client, it’s important!
  • We say "Please" and "Thank You" when communicating with our clients.
  • We respect that people are busy, therefore we show up on time and prepared to make your time as productive as possible.
  • We follow the CFPTM Code of Ethics

     


© 2008 Equity Planning Institute | Phone: 301-652-8702 | Fax: 301-652-9066 |